For more information regarding this please email [email protected]
Membership Policy
Welcome to the Medical Wellness Association (MWA). By purchasing or renewing a membership, you agree to abide by the terms and conditions outlined in this Membership Policy. This policy is designed to ensure transparency and clarity for all members regarding benefits, payments, renewals, cancellations, and refunds.
1. Membership Types and Benefits
Details of specific membership benefits are available on our website and may vary depending on the membership type.
2. Membership Fees and Payments
- Membership fees are billed annually or as otherwise specified during the subscription process.
- Payments are processed through Stripe, Inc., or other approved payment providers.
- Fees are subject to change at MWA’s discretion, with prior notice provided to members via email or the website.
3. Auto-Renewal Policy
- All memberships are set to auto-renew by default to ensure uninterrupted access to benefits.
- Members will be notified via email at least 14 days prior to the renewal date.
- The payment method on file will be charged automatically on the renewal date unless the membership is canceled in advance.
4. Cancellation Policy
4.1 Cancellation of New Memberships
- New memberships may be canceled within 30 days of the initial purchase for a full refund.
- Cancellation requests must be submitted through the MWA support portal or via email at [email protected].
- Refunds will be processed within 7-14 business days after approval.
4.2 Cancellation of Renewed Memberships
- Auto-renewed memberships are non-refundable.
- Members must cancel their membership at least 7 days before the renewal date to avoid being charged for the upcoming billing cycle.
4.3 How to Cancel
- Cancellations can only be requested via email: [email protected]
5. Refund Policy
- Refunds are only available under the following conditions:
- Cancellation of a new membership within the 30-day refund window.
- Duplicate charges due to a system error.
- Membership canceled by MWA due to unforeseen circumstances (e.g., Force Majeure).
- No refunds will be issued for partially used memberships or memberships that have already auto-renewed.
6. Force Majeure
MWA is not liable for delays or cancellations caused by events beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, or labor strikes. Refunds in such cases will be considered at MWA’s sole discretion.
7. Dispute Resolution
Members are encouraged to contact MWA directly to resolve any billing or membership disputes before initiating a chargeback or third-party dispute. Failure to do so may result in administrative fees and suspension of membership benefits.
8. Contact Information
For questions or concerns about your membership, please contact us:
- Email: [email protected]
- Website: www.medicalwellnessassociation.com
By subscribing to or renewing your membership, you confirm that you have read and understood this policy and agree to its terms.
